Phone Etiquette That All Receptionists Should Know

You’ve heard time and again about the importance of making an excellent first impression. Well, if you’re thinking about a career as a receptionist, that’s what you’ll regularly be doing. Whether it’s face-to-face or on the phone, you will be the interface between the customer and the company, so if you make the right impression, […]
A Day in the Life of an Equipment Maintenance Technician

Excellent maintenance technicians are not only getting their work done, but they are keeping an entire facility running smoothly. Each one of them has their approach to work, but the best of them are not merely showing up and getting through the day—they are being proactive, paying attention to the details, and going the extra […]
The Importance of Working at a Company Where You Enjoy Your Co-Workers

Think about all the time you spend at work each week. It’s not unusual that you would be on the job for more hours than you’re with your family. That being the case, there are good reasons to have a quality relationship with those around you—your co-workers. Enjoying your work is directly linked to liking your co-workers. […]
Workplace Safety: Your Employees Are Only Invincible Until They’re Not

You already know that a safe working environment is in everyone’s best interests, but sometimes your employees become complacent about safety because they believe they have learned all there is to know. When that happens, they are less apt to take your safety tips seriously, and a workplace accident could be just around the corner. […]
Why Welding Is Harder Than Most People Think

Did you ever consider how metal can be bonded to hold up under enormous weights on buildings and bridges? One of the primary reasons is that expert welders, who are highly trained and skilled, created welds that will withstand the weight and the elements for years to come. Experienced welders make the process look simple, but it’s far from it. It’s a skill […]
Should You Tell Your Interviewer If You Don’t Have Reliable Transportation?

Stephanie just found out that she’s been invited to interview for an administrative assistant position with a local manufacturing firm. She neither owns a car nor has a driver’s license. She’s an honest young woman, but she isn’t sure if she should mention this at the interview. What if she isn’t chosen because she doesn’t drive? […]